Thanksgiving: order by Nov 13 to ship in time · Free local delivery through Nov 23 →

Policy

Returns & refunds

For help with an order or return, email info@goodyandco.com and we’ll take care of you.

Returns

Unopened boxes may be returned within 14 days of delivery in their original packaging. Return shipping is the customer’s responsibility unless the item arrived damaged or incorrect.

Damaged or incorrect items

Email a photo within 7 days of delivery and we’ll replace the piece or refund it in full, at no cost to you.

Refunds

Approved refunds are issued to the original payment method and typically appear within 5–10 business days of the return being received.

Final sale

Limited seasonal boxes and clearance pieces may be marked final sale. Any such items are labelled clearly before purchase.