Policy

Returns & refunds

This policy is being finalised. For anything about an order, email info@goodyandco.com and we’ll take care of you.

Returns

Unopened edits may be returned within 14 days of delivery in their original packaging. Return shipping is the customer’s responsibility unless the item arrived damaged or incorrect.

Damaged or incorrect items

Email a photo within 7 days of delivery and we’ll replace the piece or refund it in full, at no cost to you.

Refunds

Approved refunds are issued to the original payment method and typically appear within 5–10 business days of the return being received.

Final sale

Limited seasonal edits and clearance pieces may be marked final sale. Any such items are labelled clearly before purchase.